Tier One Feedback Form

How you feel matters to us

We would be very grateful if you could complete this survey to help us understand what we are doing well and what we could do better. It will take less than five minutes to complete and the responses you give will help us improve how we work with you and others in the future.

This survey can also be completed if you have been asked to share how you feel as part of our ‘Quality Assurance’ process. This will help us understand the difference we are making and how best to improve services for the people we support.

The feedback you give us will always be stored responsibly and for no longer than is necessary. More information including how you can request personal information can be found by following the link Right to information and data protection or contacting foi@bridgend.gov.uk.

We aim for high standards and so if you are happy or unhappy with the care and support you are receiving, we would also encourage you to contact the Compliments and Complaints team by following the link Compliments and Complaints or by contacting the team via complaints@bridgend.gov.uk.

Thank you for your time

How you feel matters to us

We would be very grateful if you could complete this survey to help us understand what we are doing well and what we could do better. It will take less than five minutes to complete and the responses you give will help us improve how we work with you and others in the future.

This survey can also be completed if you have been asked to share how you feel as part of our ‘Quality Assurance’ process. This will help us understand the difference we are making and how best to improve services for the people we support.

The feedback you give us will always be stored responsibly and for no longer than is necessary. More information including how you can request personal information can be found by following the link Right to information and data protection or contacting foi@bridgend.gov.uk.

We aim for high standards and so if you are happy or unhappy with the care and support you are receiving, we would also encourage you to contact the Compliments and Complaints team by following the link Compliments and Complaints or by contacting the team via complaints@bridgend.gov.uk.

Thank you for your time

  • These questions are designed to show whether your care and support is person-centred. 


     For each statement, select an option to show how often you feel that each quality is shown.

    Take Survey
Page last updated: 06 May 2025, 03:56 PM